Quizlet

OVERVIEW

50+ million active monthly users on Quizlet.

This pandemic has created a new normal for the lives of millions of high school students and this has significantly reduced a student's motivation to learn. My team was passionate about improving the remote learning experience for high school students using Quizlet, a popular studying tool among students, by providing tools that help students collaborate and interact with their classmates.

ROLE

Product Designer

DURATION

3 Months

RESEARCH & USER INSIGHTS

“It’s getting difficult...teachers are
rushing through lectures.” - Yared

During our user interviews, high school students suggested that teachers tend to breeze over topics and don’t explain concepts in detail. These students feel as if they do not have enough online resources to be successful in classes and often resort to creating chat groups with their peers on Discord or WhatsApp.

REDESIGNING THE APP

Why Quizlet

There is an activity of over 3+ billion study sessions on Quizlet and 50+ million monthly learners that use the platform. Currently, Quizlet allows students to enter their school or institution to get recommended study sets according to their school. This is a great option because it reduces the redundancy of creating multiple study sets.

However, the amount of study sets can look very intimidating and sometimes be outdated for a certain year. Hence, we decided upon creating a school community page where students can access different classes, chat with classmates, as well as engage in collaborative discussions within class forums.

APP FEATURES

Quizlet Campus

Experience your school community from the comfort of your own homes.

Onboarding

We incorporated Single Sign On directly from the Quizlet homepage. Students will be able to navigate through their online Quizlet Campus directory and seamlessly find classmates and relevant courses.

School Community

A centralized location for students to find their classes, other members, and access forums.

Forums

Students can now ask each other questions and reply to one another on discussion threads. Upvoting is an added feature that ranks the most popular posts according to the respective classes.

Flashcards

Users are allowed to suggest a change to a flashcard. By doing so, students can easily check up on their friends’ knowledge and ensure that terms are correct and up to date.

ITERATION

A/B Testing

To test our high-fidelity prototype, we asked 4 participants, particularly high school students, to give us feedback (8th - 12th grade). The participants helped us iterate upon areas of confusion and decide on the features of alternate screens and potentially merging the best ones from each version into the final prototype.

While we were testing, 75% of participants mentioned that they were unclear by what the profile on the class cards referred to, so we decided to add some additional details to help users identify the cards that they were a part of by teacher, school year, and the person it was last edited by.

We found that 50% of participants were confused by the “terms and definition” toggle. In the newer version, we removed the toggles and displayed both the term and definition at the top of the card. Hence, when a suggestion is made, it is reflected overall.

REFLECTION

Online Education

Emphasizing design efforts on the future of education especially for K-12 students is an important step towards understanding how we can start to build a conducive learning environment for everyone. During my time with this project, I always wondered at the question of whether it is truly possible to have the same educational experience as you would in-person online.

I believe that this pandemic just goes to show that education is accessible everywhere and anywhere. Khan Academy and Codecademy are some awesome examples of platforms that have provided free education to millions. I’m motivated to see the potential and impact of online education in the near future.